Engaging occupiers in environmental goals

It’s a surprising fact that occupant behavior is the main caveat preventing buildings from meeting their environmental performance goals. Even with state-of-the art building automation systems (BAS), eco-savvy design teams and efficiency at the forefront of designers’ minds, the largest counter to actually achieving these stated goals is the occupants’ behavior.

Through expert interviews with masterminds from companies like Lucid Design Group and YR&G Sustainability, our guest columnist Ashley Halligan presents five ways to boost occupant compliance and, therefore, the likelihood of meeting environmental performance goals.

1. Measure energy usage with new technologies.
2. Take a holistic approach.
3. Engage occupants before they move in with an eco-charrette.
4. Provoke competition among tenants.
5. Establish a sense of transparency.

Ashley Halligan is a market analyst at an Austin-based software advisory firm, providing CAFM (computer-aided facility management) software comparisons. Read in detail about each strategy and gather expert insight by reading the original Occupant Behavior article here.

Smiles all round for Low Carbon Vehicles

The commercialisation of fuel cell vehicles took a significant step forward this week through a joint venture between Suzuki Motor Corporation and British company, Intelligent Energy.

The two have cemented an alliance that first started in 2006 by creating a joint venture company called SMILE FC System Corporation to develop and manufacture air-cooled fuel cell systems for a range of industry sectors. The joint venture also includes a non-exclusive license agreement that gives Suzuki access to Intelligent Energy’s class-leading fuel cell technology for its next generation of environmentally friendly fuel cell vehicles. Under the terms of the contract, both companies will take a 50 percent stake in the joint venture.

The agreement arguably represents good value for both parties. It provides Suzuki with cost-effective access to Intelligent Energy’s advanced fuel cell technology through partnering and licensing, thereby avoiding the higher costs associated with in-house development. Intelligent Energy will benefit from Suzuki’s production expertise and the emerging Japanese supply chain to jointly develop the next generation of automotive standard air-cooled fuel cell systems.

The two have a solid track record in working together, which augers well. This includes the development of the Suzuki Burgman Fuel Cell, which received Whole Vehicle Type Approval from the European Union, allowing the scooter to be sold across all EU member states. The cell runs on electricity produced by an air-cooled polymer-electrolyte fuel cell located under the passenger seat and a hydrogen tank located along the bottom of the scooter’s frame. The fuel cell generates electricity, which charges a lithium-ion battery, while producing water as its sole emission. Suzuki claims a range of 217.5 miles at a constant speed of 18.6 mph from the cell with a fully charged battery and a 70 MPa high-pressure hydrogen tank. The cell is expected to enter full production by 2015.

The two companies also collaborated to produce the Suzuki Crosscage concept which was unveiled at the 2007 Tokyo Motor Show.

Intelligent Energy technology has been also been used to power a London taxi and the world’s first manned fuel cell aircraft.

Sustainability key for tomorrow’s CEOs

Get ready to meet the Sustainable Generation. According to Sky, a new generation of business leaders are emerging from university that are determined to place sustainability at the heart of business.

Dubbed ‘the Sustainable Generation’ because they have grown up with issues like environmental protection and social responsibility as a constant feature in their lives, this new generation describes itself as knowledgeable about sustainability and confident in what they will do in the future to address it.

These young business leaders are also sending a clear message to HR directors about the importance of sustainability credentials to their own career plans. In Sky’s survey, 34% of respondents see creating social and environmental value as an overall career goal, just 1 percentage point behind earning personal financial rewards.

However, despite their drive towards embedding sustainability into business, they have mixed views about how the current crop of corporate leaders are faring. Just three per cent believe UK businesses are succeeding in their efforts to integrate sustainability.

Their views are hardly surprising in this respect. There seems to be an awful lot of announcements by organisations about their intentions, but far less comparable evidence of of concrete achievements. When the best example of a UK business walking the walk, talking the talk remains M&S with Plan B, that’s really not good enough, is it?

May be it’s just the general appetite for climate change and sustainability-led issues. Certainly, as the national newspaper and broadcast media coverage of Durban, has shown climate change is no longer front-page news. It’s not even page seven. Al Gore has made it his mission to make Americans treat climate change as a priority. What does that mean in real terms? To make it a top ten issue. Right now, it’s nowhere near. For example, more than half of Tea Partiers do not believe in man-made climate change. So much for sustainable generation on that side of the great pond!

UK future leaders, however, are a more certain and ready to lead bunch if Sky’s survey is to be believed. 70% agree that sustainability can create new opportunities for business. And the despite the woes of the economy, 68% believe that it should not be an excuse for businesses to ignore sustainability.

The Sky survey raises questions about the quality and quantity of sustainability training provided by business schools and businesses. Just over a third of the 750 graduate trainees, middle-managers and MBA students polled do not believe that their employers are providing adequate levels of training or education on sustainability. For many current MBA students dedicated tuition on sustainability does not feature significantly in their business courses.

Yet despite all of this they are optimistic because they feel that the business case for sustainability cannot be ignored, and with much of the groundwork (in the area) being tackled by today’s leaders, they are confident that they will be able to go much further themselves. In this latter respect, the sustainable generation has a ‘five-point plan’ to go further than their predecessors in integrating sustainability when at the helm of the UK’s businesses. This plan includes collaborating across industry to share best practice; taking more responsibility for supply chain sustainability credentials; integrating sustainability into values and decisions; using new technology to improve business performance on sustainability; and improving employee engagement.

More muscle with SuMo

In the eighteen months since my column began in HR Magazine, I have seen an increase in the number of organisations taking steps towards being more responsible. ‘Responsible business’ is a broach church. Depending on who you talk to, it can embrace ethical, social and environmental issues, sustainability, employee diversity or investing in communities.

Most organisations have a clear idea about what they want to achieve when they start their journey and putting an employee engagement programme in place is typically a cornerstone of a responsible business strategy. None of us would debate the logic of this: value-driven individuals are like gold. Get them correctly motivated and briefed and they will go above and beyond, not only deliver the changes that matter to your organisation, but also provide ideas to drive the programmes forward.

However, organisations are not always adequately set up to capture ideas in easy, cost-effective and practical ways, which means they are potentially losing out on invaluable insight. Indeed, according to a survey by Brighter Planet, a company dedicated to the mitigation of climate change through personal action, the more an employer has a system in place to share ideas and best practice, the more likely that initiative is to succeed, almost 3 to 1.

One approach is to use technology as an enabler or driver of ideas’ sharing and behaviour change. CloudApps has developed an interesting solution for HRDs in organisations which are targeting CO2 reductions. Called SuMo (it stands for Sustainability Momentum), it is a desktop dashboard that provides each employee with all the tools to record, track and share their personal contributions to the company’s carbon footprint, and the means to propose new ideas for sustainability initiatives.

HRDs can set SuMo to compare individuals’ CO2 information to colleagues in their workgroup, in other departments and regions, or any other classification they wish in order to create some healthy competition within the organisation. The SuMo ideas tab is a key feature. Once an idea is posted, employees can vote on it and it will be ranked on a leaderboard. This allows HRDs and others to understand staff motivations, chart ideas and potentially fast-track these into development.

Already SuMo has attracted the interest of some large companies. It is being actively trialled by a major US retailer, a global construction company, one of the leading global waste management operators and a top two UK retailer. Ashridge Business School has introduced SuMo into the classroom as a teaching tool.

“Employee engagement is all too often ‘management by poster slogan’,” says Peter Grant, CEO of CloudApps. “What SuMo does is link every worker’s daily efforts to the strategic sustainability of the business in a very measurable way,” “With SuMo, each employee has personalised and verifiable targets to achieve and its effect is to increase employee engagement naturally over time as work habits change. HRDs and employees alike can now share increased visibility directly from the frontline of the business by using SuMo’s real-time feedback.

He adds, “We now have the ability to collaboratively change actual working habits, not just ‘hearts and minds’ and deliver on the corporate sustainability which many have promised, but few to date have achieved.”

There is scope too for the SuMo dashboard to play a role in rewarding green bonuses to high performing staff, structure that is gaining ground as companies turn their back on the traditional approach of linking bonuses to profits. For example, TNT has rolled out a sustainability-linked scheme, so too has DSM in The Netherlands. While all 600 executives at AzkoNobel, another Dutch company, will only receive bonuses based on how much they have contributed towards reducing injuries among staff and cutting carbon, energy, water and waste. Indeed, deployed in setting green bonuses, SuMo gives HRDs some extra muscle that its acronym implies.

Make a ding in the universe

If you gave your employees one day to work on any project or idea that they had to make your business more responsible, the chances are that you’d get a whole load of ideas and stuff done that would go way beyond the things that you instruct them to do. Let’s all try it, we can make the world a little bit better, or as Steve Jobs would say ‘ make a ding in the universe.’

Why cutting carbon is good for you

I believe that good business goes hand-in-hand with positive social and environmental actions, which is why we chose to be Planet Positive.

Planet Positive certification is an international recognition of the highest sustainability standards. Planet Positive has measured the carbon footprint of our business ( it is 8.81 tCO2e ) and we have made a commitment to reduce emissions by 5% on an annual basis. One way that we are cutting carbon is through technology. Cloud-based apps enable our consultants to work smarter, reduce our impact, and make time for the important stuff that matters, like family and children. We think this is a good way to run a business, just like our friends over at Planet Positive and Salesforce.com who made this short movie to show that cutting carbon and good living go hand-in-hand.

IPSO shines a light on Solar

IPSol provides testing, certification and consultancy services to the solar photovoltaic (PV) industry writes Tim Carter of IPSO Ventures.

While its customers are the manufacturers of the solar panels you see on roofs and in solar farms, the value of what it does cascades through the supply chain all the way to the beneficiaries of the clean energy that is generated. The economics of solar electricity production rely in significant part on the long-term performance of the panels, generating day-in-day-out for 15-25 years. Such assurance comes in the shape of an international system of certification that rigorously assesses safety, performance and reliability.

IPSol has recently been recommended for accreditation to test these international standards by the United Kingdom Accreditation Service. It is the first such lab in the UK, and competes with only a handful of specialist providers around the world. Partnered with the Centre for Renewable Energy Systems Technology (CREST) at Loughborough University, it is also able to provide bespoke testing and measurement for clients developing new PV products, including thin film and concentrator panels. A consultancy division completes its service offering, allowing IPSol to advise on aspects of solar PV from manufacture to design, installation and monitoring.

So why did we invest?

A couple of years ago IPSO Ventures looked to make its first play in the clean energy market. While solar was and remains an attractive sector, even then there were a reported 150+ privately-backed solar PV technology companies globally. So IPSO looked further for its opportunity in this gold rush, eventually focussing on the significant unmet needs in testing and certification. IPSol was the result, and its timing could not have been better.

UK solar, long a small backwater of the fiercely growing global clean energy market, was finally poised to enter the mainstream. In April last year the government introduced a ‘feed-in tariff’ for the generation of clean energy, including solar PV. A similar subsidy in Germany has given it the largest installed PV capacity in the world, and that despite no more sunshine than in the UK. From just a few installed MW of PV capacity at the introduction of the tariff, the UK now has around 500 MW. The growth potential of IPSol lies in international growth and this massively expanding, but naïve, national market, which requires testing and advice.

IPSol did not find easy traction with the venture capital community, not being based upon disruptive technology and a 20x return. However, for those with knowledge of the solar PV market the business’s solid fundamentals, lower risk profile and high capex spend proved an attractive package. Following seed investment by IPSO, the company raised £400k in finance late last year predominantly from angel investors. The company is currently considering raising growth capital, enabling it to take full advantage of the current expansion in its customer base.

Greenpoint becomes Planet Positive

Planet Positive

We’ve measured our carbon footprint – and we’ve made a commitment to reducing our emissions by 5% on an annual basis with Planet Positive.

In becoming a Planet Positive certified business, we have had our footprint independently measured and reported by Planet Positive. It stands at 8.81 tCO2e. We have joined pioneering companies like Land Securities and Deloitte in precisely measuring our carbon footprint and taking steps to reduce it.

As part of the certification, businesses make an investment into approved sustainability projects through the Planet Positive Foundation, a UK-registered charity.

Greenpoint has chosen to support the Planet Positive Schools Programme engaging children and their families with sustainability and creating links between businesses and schools.

“We believe that good business goes hand-in-hand with positive social and environmental actions,” said Michael Saxton, Director of Greenpoint.  “Achieving and maintaining our Planet Positive certification demonstrates our commitment to reduce our carbon emissions and environmental impacts.   Our employees are a major part of this activity and, along with Planet Positive, they will help us create a better way of doing business.”

The certification is based on the internationally recognised Planet Positive Protocol, which brings together sustainability methodologies from around the world.  The Protocol is administered by an independent Technical Committee of academics and experts to ensure that it is always at the forefront of best practice.

Martin Goodman, Executive Chairman of Planet Positive, said: “Planet Positive is about taking action.  We are delighted that Greenpoint PR has shown leadership and become Planet Positive certified.  They can prove their commitment to the environment by cutting their carbon emissions, saving energy and saving money.  Being green is good for employees, good for sales and good for business. Greenpoint is now part of the solution.”

Planet Positive is an international certification and environmental management system for businesses, products, buildings and services.  Certification demonstrates a company’s commitment to environmental sustainability to employees, stakeholders and customers.

Planet Positive goes beyond compliance into proof of action, behaviour change and encouraging business to support local and global sustainability projects.  The Planet Positive Foundation, a UK registered charity, has been established to develop, promote and fund sustainability projects locally, nationally and internationally.

Sustainability Benefits Exceed Expectations

A survey by Accenture indicates that the majority of businesses think that the benefits resulting from their sustainability initiatives have exceeded expectations. Although, the research also showed that a hard core minority of businesses does not see sustainability as a critical or strategic investment.

The survey of 247 board level decision makers including CEOs in the US, UK and China, were asked their views and opinions on sustainability in the business sector, why and how they are changing to become more sustainable and what they see the government’s role in sustainability is.

The survey revealed that 72% think the benefits of their sustainability initiatives exceeded expectations. Only 4% failed to meet expectations.

The survey indicated that 93 percent of respondents say their company currently has sustainability initiatives. The most common focus areas are reducing the amount of electricity used and green IT (both cited by 51 percent), followed by sustainability talent and skills initiatives (47 percent) and then, the development of sustainability based new products and services (44 percent).

“It’s clear that sustainability is no longer merely a matter of compliance, but a proactive way to energize commercial strategy,” said Bruno Berthon, managing director, Accenture Sustainability Services. “Measuring sustainability performance and results is the first practical step business leaders need to make, but requires new skills and proven methodologies. Get it right and sustainability champions can form a business case, galvanize internal support and actively secure shareholder support.”

The survey highlights a disparity between assumed and actual drivers of sustainability initiatives. Companies expect that business in general will be driven by three key external factors: investment pressure, regulations and customer expectations.  In reality, however, the top motivations are a genuine concern for the environment and society (cited by 53 percent) and reducing energy and material costs (50 percent).  Also important are customer expectations (47 percent) and an opportunity for higher margins and business growth (45 percent).

Cost is the most significant barrier to sustainability initiatives, with 43 percent of respondents identifying it. Other key barriers include the inability to measure sustainability initiatives (31 percent), the lack of government / local government incentives (30 percent) and the belief that one company can’t make a difference to global warming (29 percent).

When asked who should be more responsible for ensuring progress is made in a sustainable way, 41 percent say businesses should, versus 36 percent who think government should be more responsible and 23 percent who identify individuals.  Almost half (47 percent) of respondents think that business is doing the most to promote sustainable progress, against only 28 percent who think governments are and 26 percent who identify individuals.

Accenture carried out the survey in advance of Sustainability 24, a global broadcast that brought together businesses and local government leaders from around the world to demonstrate best practice in sustainability. And similar themes were explored at the ULI Trends Conference in Amsterdam, which Greenpoint PR promoted to media, ULI members, private and public sector stakeholders.

A version of this article was first published in Human Resources magazine (July 2011).